Order Processing

Orders are processed within 24–48 hours after confirmation. Weekends and public holidays may delay processing.

Shipping & Delivery Policy

• Standard Delivery (India): 8–14 business days within India.
• Expedited Delivery (India): Contact our Support Team (additional charges may apply).
• Shipping Charges (India): Applicable for individual units; free shipping on hampers.
• Delivery Timelines: May vary during peak seasons or due to unforeseen events.
• International Orders: For all international orders, courier charges will be applicable and not borne by us. Delivery times may vary depending on the destination and customs clearance.
• For More Details: Please contact our Support Team for assistance with delivery options, timelines, or shipping-related queries.

Returns & Exchanges

Due to the perishable nature of hampers, returns are accepted only for damaged, defective, or incorrect items. Contact us within 48 hours for assistance.

Customer Support

For any issues regarding orders, returns, or exchanges, reach out via email: help@jaapa.info or phone/WhatsApp: +91 9893702877 (10AM–6PM IST, Mon–Fri).